Frequently Asked Questions
| Who do I call if I have
a question about my WinFlex system? |
The Home office for the WinFlex company in question supports
WinFlex. The Home Offices also coordinate necessary contacts
with LifeLink Corporation concerning WinFlex.
| How can I get WinFlex
in my office? |
You must contact the Home Office for the WinFlex company
you would like. Check out our Current WinFlex Version Update
page on this website for a list of companies currently supplying
WinFlex.
| I already have WinFlex
for another company installed. Can I install an additional
company on the same drive? |
Yes. WinFlex is designed to run all the companies installed
to the same directory. If you received only company disks
for the carrier, you may use Install Company under the Options
menu to add that company to your WinFlex system. If you received
the WinFlex system disks as well as the company disks, we
suggest installing the system and company disks to the current
location of WinFlex.
| How do I download an
Internet Update? |
If you have a carrier that supports this feature, updates
may be downloaded using the Options | Check for Internet Updates
menu option or toolbar button. Step 1: Connect to the
Internet. Step 2: Minimize the Internet screen but
keep the connection running. Step 3: Open WinFlex.
Step 4: Click on the Options menu. Step 5: Choose
"Check for Internet Updates". WinFlex will check
for Internet Updates available for the installed companies
and display a list of those carriers. You may then select
the companies to update and click the Download button. The
updates will be automatically downloaded and installed.
| How do I determine which
version of WinFlex and Company disks I'm running? |
Both the WinFlex and Company versions can be found by selecting
Help | About WinFlex or Help | About Carriers. The WinFlex
version number appears after the word "Version"
(example: Version 6.12.05).The company version number appears
next to the word "Company" (example: Company 6.25.00).
| How can I access company/product
specific help? |
Product and company help can be accessed by selecting the
Product Help or Company help, respectively, under the Help
Menu. You may also hit the <F2> function key while a
company and/or product is highlighted in the By Company selector
box.
| How can I access help
on specific questions? |
WinFlex displays the question specific help in the yellow
area at the bottom of the input notebook. Hitting the <F1>
function key will also display the question specific help
text.
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